Returns & Exchanges
At Outdoorsiness, we want you to be completely satisfied with your home and patio gear, which is why we offer a 30-day return window for all unused items in their original packaging. Whether it is a cozy throw or a garden accent, we are here to ensure your outdoor living space is exactly how you envisioned it.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Carefully pack your items in their original boxes, ensuring all tags and protective inserts are included to prevent damage during transit.
Attach Shipping Label
Print the prepaid shipping label provided via email and secure it to the outside of your package, covering any previous shipping markers.
Drop Off and Refund
Leave your package at any authorized carrier location; once we receive and inspect the items, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing